A study of Service Quality, Customer Satisfaction and Loyalty in Hong Kong Hotel Industry Custom Essay

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I will upload a core journal for you and please help me to use its theoretical framework for further develop. Besides, i will provide a Marking Grid for your reference. I total need 60 ref. by using Harvard style for referencing. 30 pcs from other sources, 30 pcs from academic sources.

Please help me to use the relevant marketing and management concepts and theories throughout the dissertation. I need you to create the questionnaires and help to conduct the survey. Statistics are some evidence to support the argument.

Hence, simple descriptive statistics will be fine, simple inferential statistics, e.g. correlations, t-tests are bonus.

Lastly, make sure the work are original work and i would like to have an extensive plagiarism check report from your side.

Do you have any enquires, please feel free to contact me by email.

Cheers,

Vicky

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