CONFLICT RESOLUTION: NEGOTIATION CUSTOM ESSAY

[pewslideshow slidename=anim4]

Question:

What is meant by William Ury’s term ‘Breakthrough Strategies’?
Explain how these strategies can help to improve the quality of negotiated
outcomes.
The assessment is based on this reference (book) only.
Reference: Getting past NO (Ury, 1991)
Break the 5 barriers to cooperation: your reaction, their emotion, their position,
their dissatisfaction, their power.

NOTES:

Don’t react: Go to the balcony
• 3 natural dangerous reactions: striking back, giving in, breaking off
• Name the game: stone walls, attacks, tricks
• Know your hot buttons
• Buy time to think: pause, rewind the tape, time out. Don’t decide on the
spot

Don’t argue: Step to their side
• Give the other side a hearing: paraphrase and ask for correction
• Acknowledge their points, their feelings
• Agree whenever you can without conceding, accumulate yeses in both
way
• Acknowledge the person: their authority and competence to build a
working relationship
• Express your views without provoking
• Don’t say “but”, say “yes…and”
• Make “I” statements not “you” statements – stand for yourself
• Acknowledge differences with optimism

Don’t reject: Reframe
• To change the game, change the frame
• Ask problem-solving questions: Why? Why not? What if? What makes
that fair?
• Ask their advice
• Make questions open-ended
• Tap the power of silence
• Go around stone walls: ignore it, test it
• Deflect attacks: ignore it, recast it against the problem, reframe it as
friendly, reframe “you” and “me” to “we”
• Defuse tricks: ask for clarifying questions, makes a reasonable request,
name the trick.
• Negotiate the rules of the game itself

Don’t push: Build them a golden bridge
“Build your opponent a golden bridge to retreat across”
• Classic obstacles to an agreement: not their idea, unmet interests, fear
of losing face, too much too fast
• Involve the other side: ask for and build on their ideas, ask for a
constructive criticism, offer them a choice
• Satisfy unmet interests: don’t dismiss them as irrational, don’t overlook
basic human needs, don’t assume a fixed pie
• Help them save face, help write their victory speech
• Go slow to go fast, don’t rush to the line

Don’t escalate: Use power to educate
• Warn don’t threaten
• Let them know the consequences, ask reality-testing questions: what
do you think I will do? What will you do?
• Demonstrate your BATNA at a minimum and a legitimate way without
provoking
• Use a third party to promote negotiation, stop attacks, educate the
other side
• Keep sharpening their choice: let them know you have a way out, let
them choose, negotiate even if you can win
• Aim for mutual satisfaction not victory
• Forge a lasting agreement

Place an order of a custom essay for this assignment with us now. You are guaranteed; a custom premium paper being delivered within its deadline, personalized customer support and communication with your writer through out the order preparation period.

[pewslideshow slidename=anim3]

Place your order
(550 words)

Approximate price: $22

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more