Organizational Leadership and Interprofessional Team Development

Requirements: No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. Use the Turnitin Originality Report available in Taskstream as a guide for this measure of originality. The rubric provides detailed criteria for evaluating your submission. You are expected to use the rubric to direct the creation of your submission. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course. Note: Any information that would be considered confidential, proprietary, or personal in nature should not be included. Do not include the actual names or other personally identifiable information of people or stakeholders involved. Fictional names should be used. Also, agency-specific data, including any financial information, should not be included but should be addressed in a general fashion as appropriate. A. Analyze how business practices, regulatory requirements, and reimbursement impact patient-centered care within a healthcare organization. B. Complete the attached Patient-and Family-Centered Care Organizational Self-Assessment Tool (PFCC) for a healthcare organization. Note: The PFCC tool is a subjective tool used to assess the organization you have chosen. 1. Describe the healthcare setting you used in the PFCC. 2. Using the completed PFCC tool, describe the strengths and/or weaknesses of the organization for each domain. C. Identify one area of improvement from the weaknesses identified in part B2. 1. Create a strategy to increase patient-centeredness in the organization by addressing the weakness from part C. a. Discuss how you would apply either system theory or change theory in the development of your strategy to address the chosen weakness. 2. Discuss the financial implications of implementing this strategy. 3. Discuss the methods you will use to evaluate the effectiveness of your strategy. D. Create a multidisciplinary team by identifying the following: potential members that will assist you in implementing the identified strategy The role of each team member 1. Discuss how cultural diversity within the team supports patient-centered, culturally competent care. 2. Using one of the leadership theories below, discuss the leadership style you would utilize in developing your team: transactional leadership transformational leadership emotional leadership traditional leadership 3. Discuss how the team will work together to implement the strategy to address the weakness identified in part C1. 4. Describe how the team will communicate the identified strategy and intended outcomes to the healthcare organization. 5. Describe a specific tool you could use to develop the teams self-assessment skills Centered Care Organizational Self-Assessment Tool Elements of Hospital-Based Patient- and Family-Centered Care (PFCC) and Examples of Current Practice with Patient and Family (PF) Partnerships Institute for Healthcare Improvement and the National Initiative of Childrens Healthcare Quality, developed in partnership with the Institute for Family-Centered Care Page 1 1 Codes: PFCC=Patient- and Family-Centered Care; PF=Patient and Family; PAS= Performance Appraisal System Domain Element1 Low to High Do not know Leadership / Operations Clear statement of commitment to Patient Family Centered Care and Patient/Family partnerships 1 2 3 4 5 Explicit expectation, accountability, measurement of Patient Family Centered Care 1 2 3 4 5 Patient/Family inclusion in policy, procedure, program, guideline development, Governing Board activities 1 2 3 4 5 Mission, Vision, Values Patient Family Centered Care included in Mission, Values, and/or Core Values 1 2 3 4 5 Patient/Family friendly Patient Bill of Rights and Responsibilities 1 2 3 4 5 Advisors Patient/Family serve on hospital committees 1 2 3 4 5 Patient/Family participate in quality and safety rounds 1 2 3 4 5 Patient and family advisory councils 1 2 3 4 5 Quality Improvement Patient/Family voice informs strategic / operational aims/goals 1 2 3 4 5 Patients/Families active participants on task forces, QI teams 1 2 3 4 5 Patient/Family interviewed as part of walk-rounds 1 2 3 4 5 Patient/Family participate in quality, safety, and risk meetings 1 2 3 4 5 Patient/Family part of team attending IHI, NPSF, and other meetings 1 2 3 4 5 Personnel Expectation for collaboration with Patient/Family in job descriptions & Policies in Performance Appraisal Process 1 2 3 4 5 Patient/Family participate on interview teams, search committees 1 2 3 4 5 Patient/Family welcome new staff at new employee orientation 1 2 3 4 5 Staff/physicians prepared for & supported in Patient/Family Centered Care practice 1 2 3 4 5 Environment And Design Patient/Family participate fully in all clinical design projects 1 2 3 4 5 Environment supports patient and family presence and participation as well as interdisciplinary collaboration 1 2 3 4 5 Patient- and Family-Centered Care Organizational Self-Assessment Tool Elements of Hospital-Based Patient- and Family-Centered Care (PFCC) and Examples of Current Practice with Patient and Family (PF) Partnerships Institute for Healthcare Improvement and the National Initiative of Childrens Healthcare Quality, developed in partnership with the Institute for Family-Centered Care Page 2 2 Codes: PFCC=Patient- and Family-Centered Care; PF=Patient and Family; PAS= Performance Appraisal System 3Codes: PFCC=Patient- and Family-Centered Care; PF=Patient and Family; PAS= Performance Appraisal System Domain Element2 Low High Do not know Information / Education Web portals provide specific resources for Patient/Family 1 2 3 4 5 Clinician email access from PF is encouraged and safe 1 2 3 4 5 Patient/Family serve as educators/faculty for clinicians and other staff 1 2 3 4 5 Patient/Family access to / encouraged to use resource rooms 1 2 3 4 5 Domain Element3 Low High Do not know Diversity & Disparities Careful collection and measurement; race / ethnicity / language 1 2 3 4 5 Patient/Family provided timely access to interpreter services 1 2 3 4 5 Navigator programs for minority and underserved patients 1 2 3 4 5 Educational materials at appropriate literacy levels 1 2 3 4 5 Charting and Documentation Patient/Family have full and easy access to paper/electronic record 1 2 3 4 5 Patient and family are able to chart 1 2 3 4 5 Care Support Families members of care team, not visitors, with 24/7 access 1 2 3 4 5 Families can stay, join in rounds & change of shift report 1 2 3 4 5 Patient/Family find support, disclosure, apology with error and harm 1 2 3 4 5 Family presence allowed/ supported during rescue events 1 2 3 4 5 Patient/Family are able to activate rapid response systems 1 2 3 4 5 Patients receive updated medication history at each visit 1 2 3 4 5 Patient- and Family-Centered Care Organizational Self-Assessment Tool Elements of Hospital-Based Patient- and Family-Centered Care (PFCC) and Examples of Current Practice with Patient and Family (PF) Partnerships Institute for Healthcare Improvement and the National Initiative of Childrens Healthcare Quality, developed in partnership with the Institute for Family-Centered Care Page 3 4Codes: PFCC=Patient- and Family-Centered Care; PF=Patient and Family; PAS= Performance Appraisal System Domain Element4 Low High Do Not Know Care Patient/Family engage with clinicians in collaborative goal setting 1 2 3 4 5 Patient/Family listened to, respected, treated as partners in care 1 2 3 4 5 Actively involve families in care planning and transitions 1 2 3 4 5 Pain is respectively managed in partnership with patient and family 1 2 3 4 5

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