Organizations may not always know the needs or expectations of their consumers.(210+ words)

? Organizations may not always know theneeds or expectations of their consumers. What are considerationsan organization must acknowledge when assessing these and how dothey relate to each other? Provide an example of a current or pastwork experience when your organization lost sight of the underlyingneeds and expectations of your customer. What would you have donedifferently to ensure these needs and expectations wereupheld?

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