Students are to write a practitioner-oriented report on performance management Custom Essay

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Question: Students are to write a practitioner-oriented report on performance management. More specifically, students are to develop a performance assessment tool for grocery delivery drivers. Students need to identify behavioural dimensions that correspond with the job components ‘job- specific proficiency’, ‘communication’, and ‘effort and personal discipline’ (Campbell, 1991). Two behavioural dimensions are required for each of the three job components. These behavioural dimensions need to be assessable using quantified objective outcome data. Students need to develop a criterion (or standard) for each outcome indicator to determine ‘good’ performance. Students are to present and explain their performance assessment tool in their report, along with a critical evaluation of the strengths and limitations. Finally, students should discuss how their performance assessments can be used within a ‘dual’ performance management system that comprises elements of personal development as well as performance-related pay (Armstrong, 2009; Fletcher, 2001).

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