Study/Understanding nature of Trust on B2B e-marketplace in the Post adoption phase custom essay

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In the post adoption era the nature trus on the B2B e-marketplace service,Investigating through Expectation confirmation Model/theory (ECT) and Trust theory or TAM2/TPB. Also in Literature review network effect/externalities theory, Critical mass theory, Word of mouth theory ‘WOM’, DOI and many other as per your experience. We’ve to make ensure expectation confirmation theory deals with expectation of Quality products, service/ commitment of product/service, timely delive/lead time (supplier side), Similarly timely payment from buyer side. Monitoring these activities/commitment by B2B e-marketplace and ranking reputation according to. (not just ranking by users but automaticly by system on timely delivery, timely payment and participating on RFQ also who make repurchase/multiple time with same buyer/supplier=relationship (more points). Such feature we talk about.

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