the Nadler-Tushman Congruence Model Essay

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Each of the diagnostic models presented in Module One had particular strengths and weaknesses. In my opinion, the Nadler-Tushman Congruence Model is particularly strong in terms of Inputs. Therefore, for this part of the case, I would like you to analyze PetMeds’ key inputs.

Start by reading the article by Nadler and Tushman.(I WILL UPLOAD FILE) This will tell you how to go about completing such an analysis. The description in the module one Falletta reading will not be enough and lead to a shallow analysis.

Remember that inputs include:



Organizational history


You will not be able to identify all of the inputs in such a short paper, but try to

First identify PetMeds’ most critical inputs in each of the first three categories and justify WHY they are critical.
Consider how they impact the organization and any problems associated with insuring their availability.
Explain what effect the inputs from one category have on inputs from the other categories.
Then discuss the organization’s strategy and classify it according to Porter’s three generic strategies. How well does this strategy fit with the environmental, resource and historical inputs you identified?
Probably the most critical part of this paper is the final question. Be sure to give this serious consideration. You must support your analysis with objective evidence. Sources of information for the entire project may include interviews, organizational documents and reports, articles in newspapers and trade publications, and personal knowledge (though you should corroborate this when possible.) Be sure to cite your sources and provide a bibliography for each module’s case.

TIP: The “Optional Material” provided below contains several journal articles that take an open systems view of organizational analysis. If you want to get a “feel” for what comes out of this type of analysis, feel free to check some of them out.

Write up your case in a 3-5 page paper and submit it by the end of the module.

Optional Material

What follows is a sampling of six articles that approach organizational analysis and/or diagnosis from an open systems perspective. They demonstrate that the principles of open systems apply to a wide variety of organizational concerns – from community development efforts to supply chains.

All of these articles are available through the Touro College Library system. The specific databases are indicated following “Source”.

Wiley, Angela R.; Thomas, R. Elizabeth; Stewart, Eric; McCoy, Jon; Kloos, Bret; Hunt, Gladys D.; Moore, Thom; Rappaport, Julian; Good, Trudy L. (1997). Bridging the Gap Between Schools and Community: Organizing for Family Involvement in a Low-Income Neighborhood. Journal of Educational & Psychological Consultation, Vol.8, Iss.3; p.277

Source: Psychology and Behavioral Sciences Collection

Ziaul Huq; Thomas N Martin. (2000) Workforce cultural factors in TQM/CQI implementation in hospitals. Health Care Management Review, Vol.25, Iss.3; p.80-93

Source: ABI/INFORM Trade & Industry

Miriam Heller; Eric W Von Sacken; Richard L Gerstberger. (1999) Water utilities as integrated businesses. American Water Works Association Journal, Vol.91, Iss.11; p.72

Source: ABI/INFORM Trade & Industry

Rob McLuhan. (2005) Closing the channel loop. Marketing Direct, p.S11-S12,S14-S15

Source: ABI/INFORM Trade & Industry

Marc H Meyer; Mark Anzani; George Walsh. (2005) Innovation and enterprise growth. Research Technology Management, Vol.48, Iss.4; p.34-44

Source: ABI/INFORM Global

Sock H Chung; Terry Anthony Byrd; Bruce R Lewis; F Nelson Ford. (2005) An Empirical Study of the Relationships Between IT Infrastructure Flexibility, Mass Customization, and Business Performance. Database for Advances in Information Systems, Vol.36, Iss.3; p.26-44

Source: ABI/INFORM Global –

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