What are human skills and why are they important at all levels of management

1) What are human skills and why are they important at all levels of management? Which of these three skills-human, technical and conceptual-should a CEO of an organization focus on and why? 2) What is triangular management? How is it related to the contingency approach? 3) How do you define ethics in business? 1. Discuss the three types of organizational members found in multinational corporations. 2. What is bounded rationality? 3. What are the main strategy formulation tools of strategic management? 1) Describe what is meant by the term division of labor. Also explain the advantages and disadvantages associated with division of labor. 2) List a few guidelines for making delegation effective in an organization. 3)A manager faces stiff opposition from one of the employees in the team when making a change. However, the manager identifies the employee?s point of view would not limit the success of the change. Which strategy is most suited to handle this situation? 1) Define behavior modification and explain how reinforcement and punishment can be used to shape behavior. 2) Define the six task-related steps that help managers build effective work teams. 3)What is total quality management? Give a brief history of the evolution of total quality management and the principles behind the concept.

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